TERMS & CONDITIONS

Last update: 24.05.2024

PLEASE REVIEW THESE TERMS AND CONDITIONS CAREFULLY BEFORE ACCESSING OR USING OUR SITE AND SERVICES

1. DESCRIPTION

Welcome to coinifynex.com (“CoinifyNex,” “we,” “us,” or “our”), a cryptocurrency exchange platform operated by CoinifyNex s.r.o., registered under the laws of the Czech Republic with the registration number 21356564, and located at Frýdlantská 1312/19, Kobylisy, 182 00 Praha, Czech Republic. These Terms and Conditions (“Terms”) apply to CoinifyNex and its users (“User(s),” “you,” or “your”) who use the services provided on the Platform/Site (“Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site and its services.

2. AMENDMENTS TO THE TERMS & CONDITIONS

CoinifyNex reserves the right to modify these Terms at its discretion at any time, including due to legal or regulatory changes, security reasons, or changes to the services offered. Unless otherwise stated, we will notify you of any amendments, modifications, updates, or changes by publishing a new version of these Terms on the relevant page of our website or by email, at our sole discretion. The new version will take effect upon publication on the website. Continued use of CoinifyNex services constitutes acceptance of the modified Terms.

3. ELIGIBILITY

You must be at least 18 years old and legally capable of entering into a binding agreement. CoinifyNex does not serve customers from jurisdictions where the use of the site is prohibited by law. Please review our complete Geoblocker Policy and the list of prohibited IP jurisdictions.

4. ACCOUNT REGISTRATION

To use our services, you must register for an account. You agree to provide accurate and complete information and keep it updated. You are responsible for all activities on your account and must keep your login information secure. Notify us immediately of any unauthorized use. We may request additional documents and information to comply with AML (Anti-Money Laundering) and CFT (Countering the Financing of Terrorism) regulations. Failure to provide this information may result in account suspension or termination.

5. DOCUMENTS AND INFORMATION

CoinifyNex reserves the right to request documents and information at any time to comply with AML and CFT regulations. Failure to provide this information may result in account suspension or termination.

6. GENERAL RIGHTS AND OBLIGATIONS

User Rights

Users of CoinifyNex have the right to:

  • Access and use the Platform's services, provided they are eligible and comply with the Terms.
  • Exchange fiat to other cryptocurrencies supported on the platform.
  • Exchange cryptocurrency to the private wallet.
  • View and manage their account information, including transaction history.
  • Receive user support and assistance as needed.
  • Exercise data subject rights under GDPR in accordance with our Privacy Policy.

User Obligations

Users of CoinifyNex agree to:

  • Provide all requested information accurately when creating an account or upon request. All submitted information must be truthful and complete.
  • Maintain the confidentiality of account credentials and immediately notify CoinifyNex of any loss, theft, or unauthorized access.
  • Use the Site in accordance with the law.
  • Avoid any activities that disrupt the operation of the Site.
  • Comply with all applicable laws and regulations.

Company Rights

CoinifyNex reserves the right to:

  • Accept or reject user registrations at its sole discretion.
  • Restrict or terminate user access to the Platform at any time, without prior notice.
  • Reject transactions, impose limits on transactions, or apply other conditions and restrictions without prior notice.
  • Change or terminate the services provided via the Platform at any time, without prior notice.
  • Modify or remove any content available on the Platform at its discretion.

Company Obligations

CoinifyNex is obligated to:

  • Provide services in accordance with these Terms.
  • Maintain the Site operational, except for temporary interruptions due to maintenance, technical issues, or security audits.
  • Provide transparent trading information.
  • Adhere to regulatory requirements, including implementing AML (Anti-Money Laundering) and KYC (Know Your Customer) measures.
  • Offer customer support to assist users with any issues.
  • Comply with all applicable laws and regulations.

7. PROHIBITIONS

You may not use the CoinifyNex Site for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations. The following activities are strictly prohibited on the Site:

  • Engaging in market manipulation, deceptive, or fraudulent activities.
  • Accessing or using the Site if you are under 18 or lack legal capacity to enter into a contract.
  • Violating any laws.
  • Using the Platform for illegal activities, such as money laundering, financing terrorism, or tax evasion.
  • Transmitting or uploading viruses or malicious software.
  • Disrupting or interfering with the Platform or its networks.
  • Using automated bots or scripts to interact with the Platform.
  • Sharing account information or accessing the Platform through another user's account without permission.
  • Engaging in any form of fraud via the Platform or Services.

8. VIRTUAL CURRENCY EXCHANGE SERVICES 

CoinifyNex allows you to exchange fiat currency to cryptocurrency, cryptocurrency to fiat currency, and cryptocurrency to cryptocurrency. The process is as follows:

Registration: You must first register on the CoinifyNex platform.

Placing an Order:

Fiat to Crypto: Provide your cryptocurrency wallet address. After placing an order and completing the wire transfer, you will receive the specified cryptocurrency in your wallet.

Crypto to Fiat: Send your cryptocurrency to the designated address provided by CoinifyNex. Provide your banking details for the wire transfer. Once the transaction is confirmed, the equivalent fiat amount will be transferred to your bank account.

Transaction Limits:

The minimum amount for bank wire transfers is 50 EUR (or its equivalent in other currencies).

9. COMMISSIONS

We charge fees for transactions, which may be subject to change. Updated fees will be communicated during each transaction.

10. TAXES

You are fully responsible for determining and paying any applicable taxes on your transactions through the Platform. CoinifyNex is not liable for determining whether taxes apply to your transactions, nor for collecting, reporting, withholding, or paying any applicable taxes.

11. CANCELLATIONS AND REFUNDS

All transactions are final and non-refundable. You accept the consequences of an order’s execution, and CoinifyNex is not liable for any resulting losses. You may only cancel an initiated order or service request before the transaction is executed by CoinifyNex. We may cancel an order if card verification fails, if you violate these Terms, or if technical issues prevent processing.

12. DISCLAIMER OF WARRANTIES

The Site and services are provided on an "AS IS" and "AS AVAILABLE" basis. CoinifyNex makes no express or implied warranties regarding the operation of the Site, or the information, content, materials, or products included. Your use of the Platform is at your own risk.

13. LIMITATION OF LIABILITY

CoinifyNex is not liable for any damages arising from the use of the Site, including direct, indirect, incidental, punitive, and consequential damages. You agree that we are not liable for damages resulting from:

  • Improper or unlawful use or the inability to use our Platform or services.
  • Unauthorized access to or alteration of your transmissions or data.
  • Any technical errors, failures, interruptions, or other incidents beyond our control.
  • Deception by third parties.

Additionally, we are not liable for any failure or delay due to factors beyond our control, including governmental actions, natural disasters, power failures, strikes, or transportation interruptions.

14. INDEMNIFICATION

You agree to indemnify and hold CoinifyNex and its affiliates, officers, agents, and employees harmless from any claims, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site or Services, your violation of these Terms, or your violation of any rights of another.

15. TERMINATION

These Terms may be terminated by either party. We reserve the right to block your account and cease providing services at any time without notice.

These Terms may be terminated in the following cases:

  • Non-acceptance of changes to the Privacy Policy and these Terms.
  • Breach of essential obligations by either party, allowing the other party to unilaterally terminate the business relationship.
  • The User may terminate these Terms by ceasing usage of the Platform or Services and notifying us via email.
  • CoinifyNex reserves the right to block a User's Account, cease providing Services, and terminate the business relationship for any reason without prior notice.

16. GOVERNING LAW

These Terms and your use of the Site will be governed by and construed in accordance with the laws of the Czech Republic. Any legal action or proceeding arising under this contract shall be brought exclusively in the courts of the Czech Republic.

17. CUSTOMER SERVICE

Our customer support team is available to help with any questions or issues related to our Site or Services. You can reach us via email at support@coinifynex.com. Please note that our support team cannot assist with technical issues beyond our control, such as problems with your computer or internet connection. In such cases, we will provide information and resources to help you resolve the issue independently.

By using the services of CoinifyNex s.r.o., the Customer acknowledges that they have read, understood, and agreed to be bound by these terms and conditions.

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