PRIVACY POLICY
Last update: 24.05.2024
We take your privacy seriously. This Privacy Policy explains how we collect, use, and protect the personal information you provide to us when you use https://www.coinifynex.com and our services. By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
LEGAL INFORMATION
DATA CONTROLLER:
CoinifyNex s.r.o.,
Registration number 21356564,
Frýdlantská 1312/19, Kobylisy, 182 00 Praha, Czech Republic.
CONTACT
Email: support@coinifynex.com
GDPR: General Data Protection Regulation, Regulation (EU) 2016/679 concerning the protection of personal data and its free movement, replacing Directive 95/46/EC.
Data Controller: The entity that determines the purposes and means of processing personal data.
Data Subject: An identifiable natural person, who can be identified directly or indirectly by reference to identifiers such as name, ID number, location data, or other specific factors.
Personal Information: Any data that can identify an individual, including name, email address, phone number, and financial information.
Service: Any service provided by the Company.
Website: The website owned and operated by the Company, located at [Insert CoinifyNex website URL].
Third-Party Service Provider: Any company or organization providing services on behalf of the Company.
Company: CoinifyNex s.r.o.
We, us, our: Refers to the Company.
You, your: Refers to the user of our website or Services.
COLLECTION OF PERSONAL DATA
To deliver our services and comply with regulatory requirements, we collect your Personal Data when you access the Platform, use the services, or interact with us through various channels. CoinifyNex may obtain your Personal Data from the following sources:
Direct interaction: Personal Data is collected when you provide it upon accessing the Platform, completing forms, registering, or engaging with us.
Digital interaction: We automatically collect certain Personal Data through cookies and similar technologies during your visit and use of the Platform. This includes IP address, device information, browser details, visit information, and other technical data.
Indirect interaction: We may collect Personal Data from publicly available sources such as websites and social media, and from third parties including financial institutions, identity verification partners, and state registers.
CATEGORIES OF PROCESSED PERSONAL DATA
The following outlines the types of personal data we collect and their purposes:
Personal Data Collected:
Name: To identify and address you correctly.
Personal identification code: To uniquely identify you.
Date of birth: To verify your age and eligibility for certain services.
Place of birth: To verify your identity and background.
Citizenship: To determine your legal status and rights.
Residence: To establish your geographic location.
Identity document data: To verify your identity and ensure legal compliance.
Address: To communicate with you and verify your location.
Facial image: To authenticate your identity and enhance security.
Liveness check: To confirm you are the person registering.
PEP status: To assess potential risks associated with your status.
Other Data Collected for Service Processing:
Payment data: Information about your payment method, bank or payment account details, address details, electronic wallet information, and transaction details associated with your use of the platform.
Financial data: Information about the origin of your funds and your income details.
Preferences data: Information about your usage of services, including the specific services and products used, as well as any inquiries or complaints raised.
Technical data: Information about your device, device identification, IP address, and the geographical location of your device.
INFORMATION DISCLOSURE
We may share your personal information with third-party service providers to assist us in providing services, such as KYC verification, website hosting, data analysis, payment processing, and customer service. These providers are contractually obligated to keep your information confidential and use it solely for their services to us.
We may also share your information with third parties under these circumstances:
To comply with legal obligations, such as court orders.
To protect the rights, property, or safety of our company, customers, or others.
To enforce our terms of service or other agreements.
In the event of a merger, acquisition, or sale of assets.
We will not sell or rent your personal information to third parties for marketing without your explicit consent. We ensure that third parties protect the data and use it only for specified purposes.
When transferring personal information outside the European Economic Area (EEA), we use legal mechanisms to ensure data protection, such as:
Standard Contractual Clauses: Pre-approved clauses in contracts between the data controller and the data processor to ensure data protection.
Equivalent Data Protection Levels: We transfer personal information outside the EEA only if the recipient country has data protection levels equivalent to the EU.
DATA SECURITY
We prioritize the security of your personal information and have implemented several technical and organizational measures to protect it:
Encryption: Personal information is encrypted both in transit and at rest.
Firewall and Intrusion Detection/Prevention: Systems to protect against unauthorized access to our network.
System Monitoring: Regular monitoring for security vulnerabilities.
Backups: Regular backups to protect against data loss.
Access Controls: Authentication mechanisms to ensure only authorized personnel access personal information.
Employee Training: Regular security awareness training for employees.
While we take extensive precautions, no security measures are completely infallible. Thus, we cannot guarantee absolute security of your personal information.
Retention and Deletion of Personal Data
At Coinifynex s.r.o., we retain your personal data only as long as reasonably necessary to fulfill the purposes for which it was collected, or as required by applicable legal obligations. Once your personal data is no longer needed for these purposes or when the relevant retention period expires, we will delete it.
When determining the appropriate retention period, we take into account various factors, including the quantity, nature, and sensitivity of the personal data, the potential risks of unauthorized use or disclosure, the purposes of processing, the availability of alternative means to achieve those purposes, and any legal requirements that may apply.
Please note that specific anti-money laundering (AML) regulations may mandate that we retain and maintain certain types of personal data for an extended period, even after your account with us has been closed.
COOKIES
Cookies are small text files stored on your device when you visit our website. They help recognize your device and remember your preferences. For more information on cookies, visit www.aboutcookies.org. We use cookies and similar technologies (e.g., web beacons) for analytics, marketing, advertising, and technical functionalities. These tools help streamline navigation, remember preferences, provide relevant information, and analyze interactions to enhance your browsing experience.
MANAGING COOKIES
You can control cookies on your device through your browser settings. Most browsers allow you to block or delete cookies or receive a warning before a cookie is stored. Disabling cookies may limit your use of certain website features.
For more information on managing cookies, refer to the following links:
Chrome: https://support.google.com/chrome/answer/95647
Opera: https://help.opera.com/en/latest/security-and-privacy/
Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Edge: https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy
YOUR RIGHTS
Depending on your country’s laws, you may have the following privacy-related rights. If these rights are not provided under your country’s laws, CoinifyNex retains discretion in granting them:
Information and Access: Request confirmation of Personal Data processing, details about the processing, and a copy of the data in a structured format.
Rectification: Request update or correction of incomplete or inaccurate Personal Data.
Retention and Erasure: Request erasure of your Personal Data, subject to legal requirements.
Objection: Object to the processing of Personal Data for direct marketing, research, or other processing without legal grounds.
Processing Restrictions: Request restriction, blocking, or suppression of data processing under certain circumstances.
Data Portability: Request Personal Data in a structured, machine-readable format or direct transfer to another data controller.
Consent Withdrawal: Withdraw consent for data processing at any time, without affecting the lawfulness of prior processing.
Automated Decision-making and Profiling: Contest decisions made solely by automated processes, including profiling, and request human intervention.
Right to Lodge a Complaint: Contact us at support@coinifynex.com with concerns. If unsatisfied, lodge a complaint with your country’s data protection authority.
Right to Opt-out of Marketing Communications: Object to or withdraw consent for direct marketing communications at any time.
To exercise any of your rights, please email us at support@coinifynex.com. For security, we may request proof of identity.
PROTECTION OF YOUR RIGHTS
If you have any questions, wish to revoke your consent, or need to exercise your rights regarding the processing of your Personal Data, you can contact CoinifyNex. This includes the right to lodge complaints related to data processing. For inquiries and consent withdrawal, please reach out to our data protection specialist at support@coinifynex.com.
In case of any violations of your rights, you also have the option to contact the Data Protection Authority or seek recourse through the court. However, we encourage you to contact us directly first so we can address and resolve any issues promptly.
